Remote Support via TeamViewer
TeamViewer enables the real-time screen sharing of one computer's display on another. This allows two people in different locations to view the same screen simultaneously.
Our support team can provide you with hands-on, step-by-step guidance directly on your PC — eliminating the need for questions like "Where are you now?" or "What do you see?" because your support agent can see your screen directly.
Setting up a TeamViewer connection is simple — all you need is a PC with an internet connection. No installation or configuration required.
Once the TeamViewer session ends, the connection to your screen is immediately terminated. TeamViewer is secure, intuitive, and easy to use.
ID and Password
TeamViewer will display a Partner ID and password. Please share both with our support team so they can establish a remote connection to your device.
Connecting
The connection is established instantly. All data is transmitted with secure encryption.
Security
Dynamic session password for connection establishment
In addition to the automatically generated PartnerID, TeamViewer creates a dynamic session password that changes with every session by default — providing an extra layer of security against unauthorized system access.
No hidden surveillance
Key features such as file transfer require explicit user confirmation before they can be used. Additionally, it is never possible to access a device without the user's knowledge — for privacy reasons, the person at the remote end is always notified whenever a connection is established.
256-bit encryption prevents session eavesdropping
TeamViewer uses end-to-end encryption based on RSA public/private key exchange and AES 256-bit session encoding — the same technology that powers HTTPS/SSL and meets the highest current industry security standards.
The TeamViewer software is digitally signed.
The VeriSign certificate used to sign the TeamViewer software guarantees its authenticity. This gives you the assurance that the software comes directly from TeamViewer and has not been modified by any third party.