The Software Fits Our DNA
How L&T Lengermann & Trieschmann Has Been Managing 600+ Employees Across 25,000 m² Since 2016 with SEAK — Workforce Scheduling, Time Tracking, and Self-Service Tools Driven by a Culture of Engagement.
L&T at a Glance
L&T Lengermann & Trieschmann is one of Germany's premier fashion and sports retail destinations. Spanning over 25,000 m² of retail space, it is the largest fashion and sports store in northern Germany and one of the largest owner-operated fashion houses in Europe. Core values: openness to new trends, a genuine commitment to customer experience, and deep roots in the local city and region.
Team
around 600 employees
Market Segment
Fashion and sports retail destination featuring a market hall (dining & fine food), an outlet store, and two specialty boutiques for plus-size clothing
Sales Floor
Over 25,000 m² – Northern Germany's largest fashion and sports retailer
Catalog
Around 700 fashion brands
Location
Osnabrück (Lower Saxony)
Founded
1910
Customer since
Fall 2016
Deployed SEAK Modules
Time & Attendance, Workforce Scheduling (SEAKproHR), Employee Self-Service Portal (ESS)
Numbers, Data, Facts
Sales floor – the largest fashion and sports retailer in Northern Germany
Employees Scheduled with SEAK Workforce Planning
Fashion Brands in Our Portfolio
L&T Plans with SEAK – Time Management, Workforce Scheduling, and MSP
The Challenge
Shifting Consumer Behavior and Untapped Employee Engagement
L&T faced two distinct challenges: consumer behavior had shifted, and workforce deployment needed to be more closely aligned with planned revenue targets. At the same time, the company wanted to give employees greater input and autonomy over time management and shift planning — fully in line with its own corporate philosophy of "empowered employees, not passive bystanders."
Three specific pain points were holding them back:
Unclear alignment with planned revenue targets
Shifting consumer behavior demanded a staffing approach more closely aligned with planned revenue targets.
Low employee input
Time management and workforce scheduling processes left employees with little room for meaningful input.
Trust Could Be Stronger
Visibility into time and effort was limited — and so was the trust you'd expect from a modern employer-employee relationship.
Daniel Wessel – Head of HR – L&T Osnabrück
"Before using this software, we scheduled shifts around individual employees. Now we plan around the shift itself — a specific time slot with defined revenue targets — and staff it accordingly. Our workforce planning has become far more demand-driven. Projected revenue is now the key metric."
The Decision: Three Systems Compared, One Reference Customer Convinced
L&T evaluated three systems before making its decision. The decisive factor was a recommendation from a SEAK reference customer who was personally known to the company.
The Implementation: Three Hierarchy Levels, One Platform
Today, L&T uses SEAK across three levels of the organization: HR leadership, three HR business partners, and multiple team managers. Within the monthly planning cycle, the system automatically generates staffing suggestions — taking into account qualifications, job functions, contracted hours, and individual employee preferences. Adjustments are quick and straightforward. Complementing this is the web-based Employee Self-Service Portal, which empowers staff to manage their own requests directly: submitting vacation requests, correcting time entries, and checking balances and leave entitlements — all from any device, including smartphones.
What the software actually covers
Annual Rough Planning with Merchandise Management
Forecast staffing hours and headcount requirements across the year — informed by inventory data, seasonal trends, and promotional activity.
Automatic Shift Suggestions
Per day, per department — scaled to your needs and adjustable at any time.
Qualifications & Features
Required qualifications and employee roles are automatically factored into every scheduling decision.
Contract & Preferences
Contractually agreed hours and employee preferences are built into the scheduling process.
Equity Analyses
Equity analyses made simple — the software makes workload imbalances visible.
Employee Service Portal
Requests, corrections, balance checks, and vacation queries — online, mobile, and with a built-in approval workflow.
Three Levels of Hierarchy
HR directors, HR business partners, and team leads all work within a single platform — with clearly defined roles and permissions.
Planned Revenue as Demand Driver
Instead of finding a shift for every employee, the right number of staff is determined for each shift based on expected revenue.
Daniel Wessel – Head of HR – L&T Osnabrück
"The MSP is a tool for employee self-organization and fits perfectly with our company philosophy. The trust our employees have shown has grown noticeably. They feel valued and heard, because they can easily make their own preferences known."
The Result: What Has Changed Since Then
Smarter Planning, Empowered Employees, Stronger Employer Brand
The impact is felt across four dimensions: workforce management, employee satisfaction, employer branding, and internal communication.
Control
Employee Satisfaction
Employer Brand
Internal Communications
Daniel Wessel – Head of HR – L&T Osnabrück
"Employee satisfaction has improved significantly. The reason is fairer shift allocation. The software makes equity analysis remarkably straightforward."
Which modules are in use at L&T
Daniel Wessel – Head of HR – L&T Osnabrück
"Support is fast when it matters most. My impression is that the SEAK team genuinely cares about resolving every customer issue — and that's not something you can take for granted. As a bonus, they share our sense of humor."
Let's talk about whether SEAK is the right fit for your business
In a 30-minute introductory call, we'll assess where your business stands today, identify which modules are the right priority for your situation, and outline a realistic implementation roadmap.
Alternatively, you're welcome to reach out via our contact form — we'll get back to you promptly. Or give us a call at: +49 40 238 348 – 000
The Trade Trusts SEAK
From fashion and food retail to building materials and specialist trade: retailers across Germany rely on SEAK to manage their workforce.
One of Europe's largest privately owned fashion houses
Founded in 1910, L&T Lengermann & Trieschmann operates across 25,000 m² of retail space, making it the largest fashion and sports retailer in Northern Germany and one of the largest owner-managed department stores in Europe. Its portfolio spans approximately 700 fashion brands.
The company also operates two specialty stores for plus-size clothing, a dedicated sports store, the L&T Market Hall featuring food, dining, and gourmet offerings, as well as an outlet. Embracing new trends, delivering warm and genuine customer experiences, and maintaining deep roots in the local community are core values that define this Lower Saxony-based retailer.